Safe Gaming Policy

On Krikey11 Responsible Play — Your safety is our priority

Gaming should be a source of fun, not stress. At Krikey11, we believe that true entertainment comes from playing responsibly. That's why we offer limit-setting tools, self-assessment features, and easy access to support whenever you need it.

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Set Limits
🛡️
Self-Exclusion
📊
Self-Assessment
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24/7 Support
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18+ Only
Age Verification Required
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Budget Limit
Set it yourself
⏸️
Take a Break
Cooling-Off Feature
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Support Hotline
Always Here for You

Our Responsible Gaming Tools

We offer these features to keep your gaming experience on Krikey11 safe and enjoyable.

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Set Deposit Limits

You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

⏱️
Session Time Limit

Set a time limit for each gaming session. Once the time is up, you'll automatically receive an alert encouraging you to take a break.

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Self-Exclusion

If you feel like you need a break from gaming, you can exclude yourself for a set period — 7 days, 1 month, or up to 6 months.

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Transaction History Review

You can view your complete gaming and financial history at any time. This helps you understand your spending patterns and make informed decisions when needed.

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Reality Check

Pop-up reminders will appear at set intervals to let you know how long you've been playing and how much you've spent. It's a great way to stay clear-headed.

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Professional Support Connection

If you notice any signs of gaming addiction, our support team can connect you with professional help organizations. We don't judge — we just help.

Section 01 What is Responsible Gaming?

Responsible Play means gaming or betting in a way that does not negatively affect your life, relationships, or finances. At Krikey11, we believe gaming should be a source of pure enjoyment — a hobby, a form of entertainment. The moment it starts causing stress, anxiety, or financial hardship, it's a sign that boundaries are being crossed.

Online gaming is growing in popularity across Bangladesh every day. Millions of people play games, place bets, and participate in lotteries on various platforms — and the vast majority do so purely for entertainment. But for a small number of people, gaming can develop into an addiction. Reducing that risk is Responsible Gaming The main purpose.

Krikey11At Krikey11, we're more than just a gaming platform — we genuinely care about the wellbeing and peace of mind of every user. That's why we've built responsible gaming tools into the core of our platform from day one.

📌 Keep in mind: Gaming is a form of entertainment. Winning is never guaranteed, so only spend what you can afford to lose without it affecting your life.

Section 02 How to Recognize Signs of Gaming Addiction

Gaming addiction rarely develops overnight — it builds up gradually, often before you even realize there's a problem. Krikey11has identified several warning signs you should be aware of:

Financial signs:

  • Spending more than your budget on gaming
  • Repeatedly increasing bets to chase losses
  • Spending money meant for household needs on gaming
  • Gambling or betting with borrowed money
  • Secretly withdrawing money to spend on gaming

Psychological & Behavioral Signs:

  • Feeling restless, irritable, or anxious when not playing
  • Repeatedly trying to stop gaming but being unable to
  • Hiding gaming expenses from family or friends
  • Neglecting work, studies, or social life
  • Lying about gaming
  • Turning to gaming to escape problems or stress

⚠️ If you recognize 2–3 or more of the above signs in yourself, take a moment to pause. Our Help Center reach out to us or go through the self-assessment questionnaire below.

Section 03 Setting Limits — A Step-by-Step Guide

Krikey11makes setting limits simple. Just log in to your account and follow a few easy steps. The full process is outlined below:

1

Go to Account Settings

After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" option.

2

Select limit type

Deposit limit, session time limit, or loss limit — set one or more based on what works for you.

3

Enter duration and amount

Set limits on a daily, weekly, or monthly basis. Be realistic when deciding on the amount.

4

Confirm

Once confirmed, limits take effect immediately. Increasing a limit requires a 24-hour waiting period, but reductions apply straight away.

Limit Types & How They Work:

Limit type Active period Change Takes Effect
Daily Deposit Limit Every 24 hours Immediate (to decrease) / 24 hours (to increase)
Weekly Deposit Limit Every 7 days Immediate (to decrease) / 7 days (to increase)
Monthly Deposit Limit Every 30 days Immediate (when reducing) / 30 days (when increasing)
Session Time Limit Each login session From the next session
Cooling-Off Period 1 – 6 weeks Immediate
Self-Exclusion 1 Month – 5 Years Immediate, non-reversible

Section 04 Self-Assessment Questionnaire

Answer the following questions honestly — this isn't a test, it's a mirror for yourself. If most of your answers are "yes," take a step back and seek help.

01 Are you spending more time or money on gaming than you planned?
02 Do you place bigger bets to try to win back what you've lost?
03 Have you tried to stop gaming but failed?
04 Do you feel restless or irritable when you're not playing?
05 Do you hide your gaming habits from family or friends?
06 Is gaming getting in the way of your work, studies, or family responsibilities?
07 Have you ever borrowed money or asked someone for funds to keep gaming?
08 Do you turn to gaming to cope with stress or loneliness?

📋 Results Summary: 0–2 "Yes" — Normal. 3–4 "Yes" — Stay cautious and set limits. 5+ "Yes" — Please contact our Help Center Reach out or seek advice from a specialist.

Section 05 Minor Protection

Krikey11 Strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and confirmed through national ID or passport as part of the KYC process.

Advice for Parents:

  • If your child uses your device or account, make sure to lock any gaming apps.
  • Never share your password or payment details with children.
  • Use screen time management software.
  • Have an open conversation with your child about the risks of online gaming.
  • If you suspect your child is using Krikey11, please support@krikey11.app-to let us know.

⚠️ Creating or allowing an account to be used on behalf of a minor will result in permanent account closure And all balances may be forfeited.

Section 06 How to Get Help

Asking for help is a sign of courage, not weakness. If you feel that you or someone you know may be struggling with gaming addiction, Krikey11 Always here for you.

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Krikey11 Responsible Gaming Support
Email: support@krikey11.app | Live Chat: Available 24/7 | Visit Help Center

What We Can Do:

  • Help Setting Limits on Your Account
  • Assistance with activating a cooling-off period or self-exclusion
  • Assistance with reviewing gaming history
  • Connect with a Professional Counselor
  • Permanently closing your account if needed

Remember — Krikey11Your well-being matters more than any win. We don't just offer games — we create a safe environment where you can have fun without worry.

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Play Responsibly, Enjoy the Game, Within Your Limits

Start gaming safely on Krikey11. Set your limits, stay in control, and enjoy every moment.

18+ Age Restriction Applies Limit-Setting Feature 24/7 Support Secure & Encrypted
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